Connecting people, platforms and technology to support everyday business.
Talkcoms provides managed outsourcing and technology services for organisations that need support with customer service, IT and digital operations. Clients can engage us for a defined project, a platform implementation or an ongoing service, depending on their requirements.
Most of our delivery team is based in Africa, with a leadership presence in the UK. This supports our approach to serving clients internationally, with the scope and responsibilities of each engagement agreed around the client’s requirements.
How we work
Start with the work that needs improving. We help define the requirement, select the relevant services or platforms and agree how delivery will be managed.
You can engage Talkcoms for one service or a combination. A customer-support team may need the OmniChannel platform; an established team may only need the platform and implementation support. A digital project may need ongoing IT support or automation once it launches.
Leadership presence
United Kingdom
Primary delivery
Africa
What you can expect
A clear scope.
Know what is included, which responsibilities remain with your team and how changes will be handled.
A practical engagement.
Begin with a defined project, implementation, service or pilot suited to your requirements.
Room to adapt.
Review capacity, workflows and technology as your needs change.