Security & data protection

Your customers’ data, protected when the work is delivered from Kenya.

UK businesses rightly ask who is legally responsible for their data offshore. This page sets out how we handle it; your contract sets out the detail.

UK law applies

Personal data we handle for UK clients is processed in line with UK GDPR and the Data Protection Act 2018. Talkcoms Limited is the UK contracting entity, and your contract records who is the controller and who is the processor.

Transfers to Kenya

Where personal data is transferred from the UK to Kenya, the transfer is covered by the UK International Data Transfer Agreement (IDTA) or the UK Addendum to the EU Standard Contractual Clauses, included in your contract.

Access and people

Team members get access only to the systems and data the agreed work needs. Staff are vetted before joining client work, and access is removed when it is no longer required.

Cookies and privacy

Read our Privacy Notice and Cookie Notice, or change your choices with Cookie settings in the footer.

Security & data protection
Security & Data Protection — Talkcoms UK