Find the right package for the work you need done.
Explore packages for our products and services, with a clear view of what is included and how charges are calculated. If your requirements need a tailored scope, speak with us about a quotation.
Prices are in GBP and exclude UK VAT (20%).
OmniChannel
Starter Voice
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- Voice agent licence
- Basic IVR
- Queues and automatic call distribution
- Call disposition
- Basic reports
Standard Voice
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- Everything in Starter Voice
- Multi-level IVR
- Call recording
- Real-time reporting
- Supervisor dashboard
Pro Omnichannel
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- Voice, email, SMS and WhatsApp
- Routing across channels
- Channel reports
Enterprise CX
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- Integrations with your systems
- Custom workflows
- Enterprise deployment requirements
OmniChannel implementation, training, support SLAs, telephony and messaging usage are separate unless included expressly in your quotation. Available integrations and deployment scope are confirmed during consultation.
Wateja
Wateja
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Package selected around your team, WhatsApp workflows and usage requirements
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Outsourcing & BPO
Base Staffing / Pilot Support
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Simple operations with client-managed scripts, processes and quality assurance
Excludes full managed-service governance
Request a QuoteCore Voice Support
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Inbound/outbound voice support, shared supervision, QA sampling and weekly reporting
Recommended minimum three agents
Request a QuoteOmnichannel CX Managed Floor
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Voice and digital workflows, QA, reporting and supervision
Recommended minimum five agents
Request a QuoteSpecialist / Enterprise CX
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Specialist workflows, deeper onboarding and reporting
Staffing and coverage scoped to the requirement
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One FTE represents eight working hours per day and 21 working days per month unless otherwise agreed. Continuous coverage requires an appropriately staffed team. Prices are per agent, not per complete team.
Setup, telephony, messaging usage, premium licences, client-specific systems and custom integrations are charged separately. Minimum teams, support coverage and contract terms are confirmed in the quotation.
Managed IT & Cybersecurity
Request a tailored quote. Discuss your users, devices, locations, support hours and security requirements. We will identify the relevant service scope and specialist support needed before quoting.
Request a QuoteNetworks & Infrastructure
Hardware is excluded and quoted separately. Final costs depend on site size, users, equipment, security requirements and support coverage.
Web & App Development
Hosting and domain charges are separate. Final scope, content responsibilities, integrations, third-party fees and delivery schedule are agreed before work begins. Bespoke applications and work outside these packages require a tailored quotation.
AI & Business Automation
Request a scoped quotation. Start with one workflow and agree the assessment, implementation or pilot scope, including integration, licences, usage costs and ongoing support.
Request a QuoteHow to pay
- Invoice
- Bank transfer
- Direct Debit
- Card
Prices are in GBP and exclude UK VAT (20%).
Find the right fit.
Starting prices apply to the described entry scope. Your quotation confirms the complete package, one-off and recurring charges, applicable taxes and any additional requirements.